Unified household records
Keep contacts, waivers, membership status, notes, balances, and account history on one family profile.
Core feature
Swim club member management software that keeps every household, waiver, and renewal record in one connected place.
PoolPulse gives clubs a unified household record for member details, waivers, notes, balances, and status so staff stop bouncing between binders, inboxes, and spreadsheets.
What you get
- Household history stays visible at the front desk.
- Waivers, balances, and notes live on one member record.
- Renewals and support questions start with the right context.
Why clubs keep this close
Make member management easier to run without another handoff.
Member management is the operational backbone of the platform. Families should be easier to serve, and staff should not have to piece together household context from multiple places before they answer a simple question.
What teams can run
What your team can actually do with Member Management.
Maintain household profiles, membership history, waivers, emergency contacts, and account context in one place.
Self-service updates
Let families update details and stay current without routing every change through the front desk.
Renewal-ready context
Use one live record to support renewals, access decisions, and billing follow-up.
See the workflow in context.
A walkthrough is the fastest way to see how member management fits the rest of your stack and what launch would look like for your club.