What we collect
We collect only the data necessary to operate the platform, including:
- Member information such as names, contact details, and membership status
- Payment-related data processed securely through third-party providers
- Usage and operational data used for system functionality and improvement
How we use data
We use data to:
- Provide core platform functionality
- Support billing, reservations, and operations
- Improve system performance and reliability
We do not sell or share your data for advertising.
Data access
Access to data is restricted:
- Organizations control their own data
- PoolPulse staff access is limited and only used for support and system maintenance
Third parties
These providers are required to handle data securely.
We use trusted third-party providers for:
- Payments
- Infrastructure
- Communication services
Security
We implement industry-standard security practices to protect your data, including encryption and access controls.
Your rights
Organizations can:
- Access their data
- Export their data
- Request deletion of their data
