In-platform issue reporting
Raise problems from the dashboard without leaving the environment where the issue actually occurred.
Always included platform layer
Let clubs ask for help from inside the platform.
PoolPulse keeps support close to the dashboard so issues can be raised and resolved without a separate support maze.
What you get
- Submit issues directly from the workspace.
- Reduce the lag between a club problem and real action.
- Keep support visible without sending users elsewhere.
Why clubs keep this close
Make help & support easier to run without another handoff.
Help & Support is built to reduce the friction between a club finding a problem and the PoolPulse team responding to it. That matters because support should feel like part of the product, not a disconnected afterthought.
What teams can run
What your team can actually do with Help & Support.
Built-in issue reporting and fast help access directly from the club dashboard.
Faster support handoff
Send the right context to the PoolPulse team sooner so help starts with less back-and-forth.
Product-connected support
Keep help embedded in the platform instead of buried in a separate support experience.
See the workflow in context.
A walkthrough is the fastest way to see how help & support fits the rest of your stack and what launch would look like for your club.